Refund & Cancellation Policy

Last updated: 8 October 2026

This course is a digital product: once you are given access to the recordings, that access cannot be "returned" the way a physical product can. Because of this, the general rule is no refund once access has been granted to a course or chapter.

When a refund may be considered

• You were charged more than once for the same purchase (duplicate payment) — the duplicate amount will be refunded.
• A payment was deducted but access was never granted due to a technical failure on our or Classplus's side.
• Any other case will be reviewed individually; write to us and we will respond honestly about what is and is not possible.

How to request one

Write to [email protected] with your registered email/WhatsApp number and the date of purchase. We aim to respond within 3-5 working days.

How refunds are paid

Approved refunds are made to the original payment method, through Classplus, and may take 7-10 working days to reflect depending on your bank.

Price changes

Prices may change over time. The price you paid at the time of your purchase is the price that applies to your access; it does not change if the listed price later changes.